Features
Text / SMS Reminders
Send Appointment Reminders via SMS to patients, responsible parties or both
Email Reminders
Send Appointment Reminders via E-mail to patients, responsible parties or both
Recall Notifications
Send notifications using recall due dates to schedule future appointments
Missed Notifications
Send notifications automatically when patients miss their appointment, saving hours of time from making outbound calls.
Follow Up Notifications
Sending appointment specific notifications following appointments – please review us, congrats, or please review these forms…
Automatic Import & Delivery
Information is automatically pulled from your practice management system & notifications are automatically delivered per your settings
Weather Notifications
Mass text or email scheduled appointments when inclement weather causes you to close your office.
Birthday Greetings
Automatically send a personalized birthday greetings to patients on their Birthday
Confirmation via Text / SMS
Patients can easily confirm their appointments by replying to the received appointment notification
Confirm via Email
Patients and responsible parties can confirm their appointment by clicking the confirm button/link within any reminder notification
Confirmations in your PMS
Patients who have confirmed their appointment will have their appointment confirmed in the practice management system. (Select PMS only)
Daily Delivery Summaries
Receive a summary email daily – detailing confirmed appointments, appointments pending confirmation to your inbox.
Appt Specific Notifications
Send an appointment specific reminder, recall, follow up or missed notification to patients depending on their appointment type
Easily Customize Reminders
Create unlimited notification templates with an easy to use drag and drop interface to tailor each patient’s experience
Location Specific Reminders
Customize notifications by location, practice name, or even branding if multiple practices names exist within a single practice management system.
Text Enable Landline Number
Text-enable your office landline so that the same phone number used to call the office is used to send for sending and receiving text messages.
Email Blasts & Newsletters
Create responsive emails which can be used to send newsletters or target a specific groups of patients based on their status (ie. Active, Retention)
Day of Courtesy Notifications
Send a friendly “excited to see you at…” notification the morning of, or hours prior to an appointment – just to make sure patients don’t forget
No Setup Fees
No setup fees! Don’t get caught getting charged by others “setup fees” and other nickel and dime fees.
No Long Term, Expensive Contracts
We like earning your business each month. There are no contracts or setup / cancellation fees.
SMS Chat Application
Receive incoming questions via text message & have multiple text conversations from the convenience of your office computer
“After using OrthoInTouch, we don't know how we survived without it. The patients love it and it saves us so much time each day”